Owner Tips
Why Are Wasps Swarming My Unit at the End of Summer?
Late-summer wasp activity can be seasonal, but repeated traffic around one area may need professional attention. Learn what to report and when.
4 min read
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Knowledge Center
Expert insights for condo boards and unit owners
55 articles
Board Tips
Condo Management Transition Checklist: What Your Board Should Expect
A management change is successful when owners experience continuity and the board has better control of information from day one. Here is what your transition checklist should include.
4 min read
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Board Tips
How Often Should a Condo Manager Communicate With the Board?
There is no single communication schedule that suits every condominium. What matters is that communication is predictable, useful, and proportional to the corporation's needs.
4 min read
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Board Tips
Our Condo Board Is Overwhelmed: What Should We Do?
Condo directors are volunteers. When they are spending evenings tracking contractors, answering owner emails, and following up on routine maintenance, the corporation may have a capacity problem.
3 min read
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Board Tips
Condo Management Financial Reporting Problems: Questions Every Board Should Ask
Financial reports should help a board make decisions. If they arrive late, are difficult to follow, or leave directors with more questions than answers, the board should ask for better support.
4 min read
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Board Tips
Why Are Condo Maintenance Requests Taking So Long?
An open service request does not always mean nothing is happening. The real question is whether the board can see the status and next step. Here is how to get clarity.
4 min read
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Board Tips
How to Change Condo Management Companies in Ontario
Changing condo management companies can feel daunting, especially when records, banking, contracts, and active repairs are involved. With a structured process, a board can make the transition with minimal disruption.
4 min read
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Board Tips
Seven Signs Your Condo Board Needs a New Management Company
Changing management is a significant decision, but boards should not wait until a serious failure forces their hand. Here are seven warning signs it may be time to evaluate your current provider.
4 min read
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Board Tips
Our Property Manager Is Not Responding: What Should a Condo Board Do?
When a condo manager is slow to respond, the problem is not simply an unanswered email. It can quickly become an operational risk. Here is what boards should do.
4 min read
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Board Tips
Owner-Requisitioned Condo Meetings Are Changing in Ontario — Here's What Boards Need to Know
Ontario is overhauling the rules for owner-requisitioned meetings effective December 31, 2026. New prescribed forms, strict 20-day response deadlines, and expanded CAT jurisdiction mean Boards can't afford to wing it when a requisition arrives.
6 min read
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Board Tips
Ontario Condo Governance Changes Are Coming
Important amendments to Ontario condominium governance are coming — AGM scrutiny, Tribunal awards increasing to $50,000, and new requisition procedures. Is your corporation ready?
5 min read
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When Good Governance Gets in Its Own Way
Well-intentioned boards sometimes create the very bottlenecks they're trying to avoid. Here's how to recognize the pattern and govern with judgment, not just rules.
8 min read
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Board Tips
Your PRA (Persons Requiring Assistance) List
Every condo corporation should maintain a current PRA list. Here's what it is, why it matters, and how to build one that could save a life.
5 min read
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Board Tips
A Condo Story: The Board Member Who Wanted to Fix Everything
A cautionary tale about scope creep, good intentions, and why governance boundaries exist for a reason.
6 min read
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Board Tips
Mastering Condominium Property Management: Best Practices
The fundamentals that separate high-performing condo corporations from the rest — from financial oversight to resident relations.
5 min read
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Owner Tips
Condo Property Management: Essential Tips for Success
What every unit owner should understand about how their building is managed — and how to make the relationship work.
5 min read
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Board Tips
Mastering Condominium Property Management
Seven essential responsibilities every property manager should master, from financial oversight to emergency preparedness.
5 min read
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Maximizing Efficiency in Condominium Management
How smart technology and community engagement strategies can transform day-to-day condo operations.
5 min read
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How Do I Make a Formal Complaint?
Using the words 'formal complaint' doesn't automatically make something one. Here's what a valid complaint actually looks like — and when to make one.
6 min read
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Why Are There So Many Raccoons Around Right Now?
Every June, condo boards get the same question. The short answer: June is raccoon season. Here's what corporations can and can't do about it.
4 min read
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Communication Matters: How Better Communication Saves Your Condo Money
Most owners only see a small piece of what happens behind the scenes. Understanding how communication flows through your management team can improve service and reduce costs.
7 min read
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Bill 72 and Condo Act Changes — What It Actually Means for Your Condo
There's been talk about changes to the Condominium Act tied to Bill 72. Here's the reality: nothing has changed yet — and what might change explained in plain terms.
5 min read
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Will I Get a Ticket? The Grey Areas Around Parking in Condos
Governance vs. legal technicalities: why reasonableness always wins when it comes to parking enforcement in condo communities.
5 min read
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Meetings That Matter: The Rhythm of Strong Condo Governance
There's a certain rhythm to well-run condominium governance. The quality of your meetings determines the quality of the decisions that follow.
7 min read
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When Your Condo Manager Says 'You Must Do This'
Fire safety isn't just a maintenance item — it's life safety with real legal consequences. Here's why pushing back on your manager isn't always an option.
5 min read
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Technology Unites Distant Communities While Distancing the Ones Closest to Us
We're more connected than ever — but are we losing touch with the neighbours just a few feet away? A reflection on community, isolation, and condo living.
8 min read
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What the F*@K? The Year of the Bins (2026)
Two new bins. Absolute chaos. A look at why change — even when it's just garbage — exposes how people handle disruption in condo communities.
5 min read
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When Conflict Happens, the Rules Still Matter — And So Does Judgment
Rules create the foundation of condo governance — but real-life situations don't always fit neatly into what's written. Here's where judgment comes in.
5 min read
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Notes on Common Sense Condo Governance
Seven practical truths from years of watching condo communities operate in the real world — from Scott Hundey's notebook.
5 min read
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Electronic Condo Meetings and Voting in Ontario: Yes — But Boards Still Need to Be Careful
Virtual meetings and electronic voting are now permanent in Ontario condo governance — but they come with important responsibilities boards can't ignore.
4 min read
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CAT Orders Unit Owner to Pay $5,000 in Costs After Noise Enforcement Claim Fails
The legal standard is reasonableness — not perfection. A recent CAT decision reinforces what boards need to know about noise enforcement.
4 min read
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Condo By-Laws vs. Municipal By-Laws: Why the City Won't Enforce Your Condo's Two-Dog Rule
If you live in a condo, you're governed by four layers — not three. Here's why municipal by-law officers can't enforce your condo's pet rules.
7 min read
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You're Under 40 and Own a Condo? Ask This Before It Costs You.
You didn't just buy a home — you bought a share in a corporation. One question tells you everything about whether your investment is on solid ground.
4 min read
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Aging at Home in a Townhouse Condominium — Part Three: Communication, Compassion & Consistent Leadership
Most accommodation issues don't escalate due to cost — they escalate because of tone. How boards communicate makes all the difference.
5 min read
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Aging at Home in a Townhouse Condominium — Part Two: Who Pays, Documentation, Insurance & Planning Ahead
Reacting late to aging-in-place requests is expensive. Planning early is governance. Here's the operational reality boards need to understand.
5 min read
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Aging at Home in a Townhouse Condominium — Part One: Governance, Accommodation, and Reality
A quiet shift is happening in townhouse condos across Ontario. Can someone safely age at home in a townhouse condo? Yes — but only if boards understand their role.
5 min read
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Board Tips
When Enforcement Feels Like Cutting Off a Hand
Every enforcement decision consumes corporate resources. Before escalating, boards should ask: are we protecting the corporation, or sacrificing our capabilities to prove a point?
6 min read
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If You Build It They Will Come: When We Couldn't Find the Data Security Our Clients Deserved, We Built It
Introducing OntarioData.ca — purpose-built for organizations that cannot afford compromise, with zero-knowledge architecture and Ontario data sovereignty.
5 min read
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Condo Property Management: Key Strategies for Success
A practical framework for effective condominium management — structure, judgment, and customer service as professional standards, not informal add-ons.
6 min read
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Does Positive Reinforcement Really Improve Vendor Performance?
During the worst snow season in memory, one board chose appreciation over complaints — and the results surprised everyone. A lesson in perception and leadership.
4 min read
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So If Low-Cost Condo Management Is Fading, What Could Replace It?
If traditional low-cost management for small condos is becoming unsustainable, the next question isn't just why — it's what comes next.
5 min read
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Is Low-Cost Condo Management Dead?
For small condo corporations, finding affordable reliable management feels harder than ever. The honest answer is more nuanced than most people expect.
7 min read
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Not Just 'Don't Lie' — Why Condo Directors Are Legally Required to Act Honestly
There's a big difference between not lying and being honest. Under Ontario's Condominium Act, directors are held to the higher standard.
4 min read
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How to Replace Your Condo Board (And What You Must Know Before You Try)
Ontario law provides a democratic framework for removing directors — but it comes with strict procedures, legal thresholds, and governance realities you need to understand first.
6 min read
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Not Every Annoyance Is a Governance Issue
A fictional condo case study on recorder practice, bylaws, and staying in your lane — because not everything annoying is illegal, and not everything illegal is the board's job.
5 min read
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Board Resources
How to Terminate Your Condo Management Contract in Ontario
Many boards stay in bad management relationships because they don't know how to leave. Here's exactly how the termination process works — step by step.
6 min read
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Board Resources
How to Change Condo Management Companies in Ontario
A practical, board-led guide to changing condominium management companies without disrupting owners, finances, or essential services.
7 min read
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Board Resources
How to Work Better With Your Condo Manager
Clear roles, better meeting habits, and practical communication routines can turn a strained board-manager relationship into a productive partnership.
6 min read
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What to Do When Your Condo Manager Is Not Responding
A practical escalation plan for Ontario condo boards when emails go unanswered, maintenance requests stall, and communication breaks down.
6 min read
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Board Resources
Firing a Property Manager in Ontario: What Condo Boards Need to Know
Before ending a management relationship, Ontario condo boards need a clear process for documenting concerns, giving notice, and protecting a smooth transition.
7 min read
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Board Resources
What to Look for in a New Condo Management Company
A practical checklist for Ontario condo boards comparing management companies, from responsiveness and reporting to transition planning and local expertise.
7 min read
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Board Resources
Are Your Condo Management Fees Too High?
Ontario condo boards can assess management fees by comparing service scope, staffing, transparency, and the real cost of work left undone.
6 min read
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Board Resources
Condo Board Overwhelmed? How to Regain Control
Practical ways Ontario condo boards can prioritize work, share responsibilities, and get the right professional support before burnout takes over.
6 min read
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Board Resources
How to Run a Condo AGM in Ontario
A practical guide for Ontario condo boards preparing an annual general meeting, from notice and quorum to voting, records, and follow-up.
7 min read
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Board Resources
Condo Reserve Funds Explained: A Guide for Ontario Boards
Understand how reserve funds work, why reserve fund studies matter, and how Ontario condo boards can plan responsibly for major repairs and replacements.
7 min read
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