MVP Condos

Knowledge Center

Expert insights for condo boards and unit owners

58 articles

Condo board directors reviewing planning documents at a meeting table
Board Tips

Five Things We Wish We Knew Before Trying to "Fix" Our Condo

A new board often begins with a healthy sense of purpose. Here are five things every board should understand before undertaking major changes — from governance authority to management selection to the right role for professional advice.

6 min read
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Toronto condominium district representing Ontario's growing property management industry
Board Tips

A SWOT Analysis of Ontario Condo Management

More management-company choice can help Ontario condo boards, but it also makes due diligence, infrastructure, and experience more important.

7 min read
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Condominium board and property management professionals discussing governance
Board Tips

When Two Condo Authorities Give You Different Answers — Which One Is Right?

When Ontario condominium authorities seem to conflict, the key question may not be whether something is permitted, but whose permission matters.

8 min read
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Wasps around an exterior residential building in late summer
Owner Tips

Why Are Wasps Swarming My Unit at the End of Summer?

Late-summer wasp activity can be seasonal, but repeated traffic around one area may need professional attention. Learn what to report and when.

4 min read
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Professional with clipboard reviewing a management transition checklist
Board Tips

Condo Management Transition Checklist: What Your Board Should Expect

A management change is successful when owners experience continuity and the board has better control of information from day one. Here is what your transition checklist should include.

4 min read
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Professional team meeting around a table with a calendar and planning materials
Board Tips

How Often Should a Condo Manager Communicate With the Board?

There is no single communication schedule that suits every condominium. What matters is that communication is predictable, useful, and proportional to the corporation's needs.

4 min read
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Person overwhelmed by paperwork and stress at a cluttered desk
Board Tips

Our Condo Board Is Overwhelmed: What Should We Do?

Condo directors are volunteers. When they are spending evenings tracking contractors, answering owner emails, and following up on routine maintenance, the corporation may have a capacity problem.

3 min read
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Accountant reviewing financial spreadsheet and budget documents at a desk
Board Tips

Condo Management Financial Reporting Problems: Questions Every Board Should Ask

Financial reports should help a board make decisions. If they arrive late, are difficult to follow, or leave directors with more questions than answers, the board should ask for better support.

4 min read
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Maintenance worker repairing a plumbing fixture in a residential building
Board Tips

Why Are Condo Maintenance Requests Taking So Long?

An open service request does not always mean nothing is happening. The real question is whether the board can see the status and next step. Here is how to get clarity.

4 min read
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Two professionals shaking hands on a new business partnership agreement
Board Tips

How to Change Condo Management Companies in Ontario

Changing condo management companies can feel daunting, especially when records, banking, contracts, and active repairs are involved. With a structured process, a board can make the transition with minimal disruption.

4 min read
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Red warning flag held up against a blue background
Board Tips

Seven Signs Your Condo Board Needs a New Management Company

Changing management is a significant decision, but boards should not wait until a serious failure forces their hand. Here are seven warning signs it may be time to evaluate your current provider.

4 min read
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Frustrated person waiting for an unanswered phone call in an office
Board Tips

Our Property Manager Is Not Responding: What Should a Condo Board Do?

When a condo manager is slow to respond, the problem is not simply an unanswered email. It can quickly become an operational risk. Here is what boards should do.

4 min read
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Condo board members and owners at a formal governance meeting
Board Tips

Owner-Requisitioned Condo Meetings Are Changing in Ontario — Here's What Boards Need to Know

Ontario is overhauling the rules for owner-requisitioned meetings effective December 31, 2026. New prescribed forms, strict 20-day response deadlines, and expanded CAT jurisdiction mean Boards can't afford to wing it when a requisition arrives.

6 min read
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Condominium board members in a governance meeting
Board Tips

Ontario Condo Governance Changes Are Coming

Important amendments to Ontario condominium governance are coming — AGM scrutiny, Tribunal awards increasing to $50,000, and new requisition procedures. Is your corporation ready?

5 min read
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Condominium board members in a governance meeting
Board Tips

When Good Governance Gets in Its Own Way

Well-intentioned boards sometimes create the very bottlenecks they're trying to avoid. Here's how to recognize the pattern and govern with judgment, not just rules.

8 min read
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Resident receiving assistance in a condominium community
Board Tips

Your PRA (Persons Requiring Assistance) List

Every condo corporation should maintain a current PRA list. Here's what it is, why it matters, and how to build one that could save a life.

5 min read
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Condominium road maintenance work
Board Tips

A Condo Story: The Board Member Who Wanted to Fix Everything

A cautionary tale about scope creep, good intentions, and why governance boundaries exist for a reason.

6 min read
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Property manager reviewing information on a tablet
Board Tips

Mastering Condominium Property Management: Best Practices

The fundamentals that separate high-performing condo corporations from the rest — from financial oversight to resident relations.

5 min read
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Well-managed condominium property
Owner Tips

Condo Property Management: Essential Tips for Success

What every unit owner should understand about how their building is managed — and how to make the relationship work.

5 min read
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Modern condominium building exterior
Board Tips

Mastering Condominium Property Management

Seven essential responsibilities every property manager should master, from financial oversight to emergency preparedness.

5 min read
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Condominium management team reviewing efficiency strategies
Board Tips

Maximizing Efficiency in Condominium Management

How smart technology and community engagement strategies can transform day-to-day condo operations.

5 min read
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Condominium owner submitting a formal complaint
Owner Tips

How Do I Make a Formal Complaint?

Using the words 'formal complaint' doesn't automatically make something one. Here's what a valid complaint actually looks like — and when to make one.

6 min read
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Condominium grounds and outdoor common area
Owner Tips

Why Are There So Many Raccoons Around Right Now?

Every June, condo boards get the same question. The short answer: June is raccoon season. Here's what corporations can and can't do about it.

4 min read
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Property manager communicating with condo residents
Board Tips

Communication Matters: How Better Communication Saves Your Condo Money

Most owners only see a small piece of what happens behind the scenes. Understanding how communication flows through your management team can improve service and reduce costs.

7 min read
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Condominium board reviewing legislative changes
Board Tips

Bill 72 and Condo Act Changes — What It Actually Means for Your Condo

There's been talk about changes to the Condominium Act tied to Bill 72. Here's the reality: nothing has changed yet — and what might change explained in plain terms.

5 min read
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Condominium parking enforcement discussion
Board Tips

Will I Get a Ticket? The Grey Areas Around Parking in Condos

Governance vs. legal technicalities: why reasonableness always wins when it comes to parking enforcement in condo communities.

5 min read
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Condominium board meeting in progress
Board Tips

Meetings That Matter: The Rhythm of Strong Condo Governance

There's a certain rhythm to well-run condominium governance. The quality of your meetings determines the quality of the decisions that follow.

7 min read
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Condo manager presenting compliance requirements to board
Board Tips

When Your Condo Manager Says 'You Must Do This'

Fire safety isn't just a maintenance item — it's life safety with real legal consequences. Here's why pushing back on your manager isn't always an option.

5 min read
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Condominium residents and community connection
Owner Tips

Technology Unites Distant Communities While Distancing the Ones Closest to Us

We're more connected than ever — but are we losing touch with the neighbours just a few feet away? A reflection on community, isolation, and condo living.

8 min read
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Condominium waste management and bin changes
Owner Tips

What the F*@K? The Year of the Bins (2026)

Two new bins. Absolute chaos. A look at why change — even when it's just garbage — exposes how people handle disruption in condo communities.

5 min read
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Condominium board handling a conflict situation
Board Tips

When Conflict Happens, the Rules Still Matter — And So Does Judgment

Rules create the foundation of condo governance — but real-life situations don't always fit neatly into what's written. Here's where judgment comes in.

5 min read
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Condo governance notes and practical wisdom
Board Tips

Notes on Common Sense Condo Governance

Seven practical truths from years of watching condo communities operate in the real world — from Scott Hundey's notebook.

5 min read
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Condominium board conducting an electronic meeting
Board Tips

Electronic Condo Meetings and Voting in Ontario: Yes — But Boards Still Need to Be Careful

Virtual meetings and electronic voting are now permanent in Ontario condo governance — but they come with important responsibilities boards can't ignore.

4 min read
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Condominium tribunal enforcement decision
Board Tips

CAT Orders Unit Owner to Pay $5,000 in Costs After Noise Enforcement Claim Fails

The legal standard is reasonableness — not perfection. A recent CAT decision reinforces what boards need to know about noise enforcement.

4 min read
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Condominium bylaws and municipal regulations comparison
Board Tips

Condo By-Laws vs. Municipal By-Laws: Why the City Won't Enforce Your Condo's Two-Dog Rule

If you live in a condo, you're governed by four layers — not three. Here's why municipal by-law officers can't enforce your condo's pet rules.

7 min read
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Young condo owner reviewing their investment
Owner Tips

You're Under 40 and Own a Condo? Ask This Before It Costs You.

You didn't just buy a home — you bought a share in a corporation. One question tells you everything about whether your investment is on solid ground.

4 min read
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Elderly resident receiving compassionate assistance in a townhouse condo
Board Tips

Aging at Home in a Townhouse Condominium — Part Three: Communication, Compassion & Consistent Leadership

Most accommodation issues don't escalate due to cost — they escalate because of tone. How boards communicate makes all the difference.

5 min read
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Townhouse condo planning for aging residents
Board Tips

Aging at Home in a Townhouse Condominium — Part Two: Who Pays, Documentation, Insurance & Planning Ahead

Reacting late to aging-in-place requests is expensive. Planning early is governance. Here's the operational reality boards need to understand.

5 min read
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Elderly resident aging at home in a townhouse condominium
Board Tips

Aging at Home in a Townhouse Condominium — Part One: Governance, Accommodation, and Reality

A quiet shift is happening in townhouse condos across Ontario. Can someone safely age at home in a townhouse condo? Yes — but only if boards understand their role.

5 min read
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Condominium board weighing enforcement decisions
Board Tips

When Enforcement Feels Like Cutting Off a Hand

Every enforcement decision consumes corporate resources. Before escalating, boards should ask: are we protecting the corporation, or sacrificing our capabilities to prove a point?

6 min read
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Secure data management for condominium corporations
Board Tips

If You Build It They Will Come: When We Couldn't Find the Data Security Our Clients Deserved, We Built It

Introducing OntarioData.ca — purpose-built for organizations that cannot afford compromise, with zero-knowledge architecture and Ontario data sovereignty.

5 min read
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Condominium property management strategies
Board Tips

Condo Property Management: Key Strategies for Success

A practical framework for effective condominium management — structure, judgment, and customer service as professional standards, not informal add-ons.

6 min read
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Condominium vendor performing maintenance work
Board Tips

Does Positive Reinforcement Really Improve Vendor Performance?

During the worst snow season in memory, one board chose appreciation over complaints — and the results surprised everyone. A lesson in perception and leadership.

4 min read
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Small condominium corporation exploring management alternatives
Board Tips

So If Low-Cost Condo Management Is Fading, What Could Replace It?

If traditional low-cost management for small condos is becoming unsustainable, the next question isn't just why — it's what comes next.

5 min read
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Small condominium corporation management cost discussion
Board Tips

Is Low-Cost Condo Management Dead?

For small condo corporations, finding affordable reliable management feels harder than ever. The honest answer is more nuanced than most people expect.

7 min read
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Condominium directors discussing honesty and legal obligations
Board Tips

Not Just 'Don't Lie' — Why Condo Directors Are Legally Required to Act Honestly

There's a big difference between not lying and being honest. Under Ontario's Condominium Act, directors are held to the higher standard.

4 min read
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Condominium owners at a meeting to replace the board
Owner Tips

How to Replace Your Condo Board (And What You Must Know Before You Try)

Ontario law provides a democratic framework for removing directors — but it comes with strict procedures, legal thresholds, and governance realities you need to understand first.

6 min read
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Condominium residents navigating community annoyances
Owner Tips

Not Every Annoyance Is a Governance Issue

A fictional condo case study on recorder practice, bylaws, and staying in your lane — because not everything annoying is illegal, and not everything illegal is the board's job.

5 min read
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Condo board member reviewing a management contract termination document
Board Resources

How to Terminate Your Condo Management Contract in Ontario

Many boards stay in bad management relationships because they don't know how to leave. Here's exactly how the termination process works — step by step.

6 min read
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Condominium board members meeting with a new management company
Board Resources

How to Change Condo Management Companies in Ontario

A practical, board-led guide to changing condominium management companies without disrupting owners, finances, or essential services.

7 min read
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Condominium board and property manager collaborating at a meeting
Board Resources

How to Work Better With Your Condo Manager

Clear roles, better meeting habits, and practical communication routines can turn a strained board-manager relationship into a productive partnership.

6 min read
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Condominium board member waiting for a response from a property manager
Board Resources

What to Do When Your Condo Manager Is Not Responding

A practical escalation plan for Ontario condo boards when emails go unanswered, maintenance requests stall, and communication breaks down.

6 min read
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Condominium board directors discussing a property management decision
Board Resources

Firing a Property Manager in Ontario: What Condo Boards Need to Know

Before ending a management relationship, Ontario condo boards need a clear process for documenting concerns, giving notice, and protecting a smooth transition.

7 min read
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Property manager reviewing a condominium building with a board member
Board Resources

What to Look for in a New Condo Management Company

A practical checklist for Ontario condo boards comparing management companies, from responsiveness and reporting to transition planning and local expertise.

7 min read
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Condominium board member reviewing management fees and financial documents
Board Resources

Are Your Condo Management Fees Too High?

Ontario condo boards can assess management fees by comparing service scope, staffing, transparency, and the real cost of work left undone.

6 min read
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Overwhelmed condominium board member reviewing paperwork at a desk
Board Resources

Condo Board Overwhelmed? How to Regain Control

Practical ways Ontario condo boards can prioritize work, share responsibilities, and get the right professional support before burnout takes over.

6 min read
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Condominium owners attending an annual general meeting
Board Resources

How to Run a Condo AGM in Ontario

A practical guide for Ontario condo boards preparing an annual general meeting, from notice and quorum to voting, records, and follow-up.

7 min read
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Condominium board reviewing a reserve fund study and building maintenance plan
Board Resources

Condo Reserve Funds Explained: A Guide for Ontario Boards

Understand how reserve funds work, why reserve fund studies matter, and how Ontario condo boards can plan responsibly for major repairs and replacements.

7 min read
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